美国采购需求：电子、照明

I'm reaching out regarding a specific electrical product issue we're experiencing. It seems both electrical plugs are not functioning, and there are problems with the GFCI circuit. It won't reset, and we're not getting the required electrical current delivered to each plug. Could you please provide insights or solutions for these defects? Additionally, if there are any troubleshooting steps or replacement options available, that would be greatly appreciated. Looking forward to your prompt response on how we can resolve this situation effectively. Thank you!