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Subject: Urgent: Elevator Issues at Ladder Capital Hill Apartments I live in a 24-story building in Trivandrum with your elevators, and I'm seriously concerned about their frequent breakdowns—over 40 times in the past year. This level of unreliability doesn't align with your brand's reputation for quality. The ongoing malfunctions are not just inconvenient; they also pose safety risks, especially for kids who could get trapped. It's crucial for you to look into this situation immediately and address these failures to prevent any potential accidents.