美国采购需求：天然油、卡斯蒂利亚肥皂、护手霜、护肤品

I hope this message finds you well. I recently ordered a Jojoba Carrier Oil and have been using it for about a month. Unfortunately, I've noticed that it has developed an unusual scent reminiscent of swampy stagnant water. This unexpected change in fragrance has raised some concerns for me regarding the quality of the product. Given this situation, I would appreciate it if you could assist me with a replacement for the oil. I really value the quality of your products, and this experience has been disappointing. Looking forward to your prompt response and a resolution to this issue. Thanks for your attention!