美国采购需求：扎带、电缆扎带、紧固工具、尼龙电缆扎带、电缆标记、可拆卸扎带

I'm reaching out regarding a recent order for a cold air humidifier. Unfortunately, I've realized that this product is not suitable for my needs, as it's not designed for use in my car. Since my vehicle lacks A/C, I was hoping to either arrange a return for a refund or possibly exchange it for a model that's appropriate for automotive use. Could you please assist me with this issue? I'm looking for a solution that works best for both of us, and I appreciate any options you can provide. Thank you for your help in resolving this matter!