法国采购需求：洗车业务、洗车设备、移动洗车设施、洗车机、洗车投资、洗车启动成本

To ensure a smooth and efficient collaboration moving forward, we would greatly appreciate additional details regarding the warranty claim process for your products. Understanding the specific steps and documentation required will help us manage our inventory and customer expectations more effectively. Could you please provide a comprehensive overview of the warranty terms, including any required procedures from our end to initiate a claim? Additionally, any insights into typical turnaround times and support resources available to us during the process would be very beneficial. Looking forward to your prompt response!