伊朗采购需求：新车，电动车，二手车，混合动力车

I hope this message finds you well. I recently purchased a new HEV car through your agency in Iran, but I have encountered significant issues. The car was delivered with a damaged roof near the antenna, which I didn't accept. I sought repairs from a local shop, but after the car was returned, I faced further complications with the roof cover. This has left me unable to effectively use the vehicle, causing considerable frustration. I've made multiple visits to your agency, but my concerns have not been adequately addressed. Given your reputation for professionalism, I felt it necessary to reach out directly for assistance. I'm hopeful for a resolution to this matter, as it's been an ongoing challenge. I appreciate your attention to my complaint and look forward to your prompt feedback on how we can move forward.