美国采购需求：天然精油、卡斯蒂利亚皂、护手霜、护肤品

I recently placed an order through Amazon and have some concerns regarding the delivery. It seems that the driver opened the package upon arrival, which makes me quite uneasy about the condition and integrity of the product. I would like to clarify whether this is standard procedure or if this was an isolated incident. Ensuring that my orders arrive sealed and secure is crucial, as it affects my overall trust in the purchasing process. Could you please provide some insights on how packaging is typically handled for orders like mine? I'm also interested in knowing what steps you take to ensure the safety of the items during transit. Additionally, if there are any tracking details or protocols in place when such situations occur, that information would be greatly appreciated. Thank you for your assistance; I look forward to your prompt reply.