印度尼西亚采购需求：数字柜锁、指纹抽屉锁、RFID储物柜锁、安全抽屉等。

I'm reaching out regarding an issue I've encountered with one of your filing cabinets. It seems that the cabinet is currently stuck and won't open. I've tried a few basic troubleshooting steps, but unfortunately, none have resolved the problem. Could you please provide guidance on how to address this issue? Additionally, if there are any common fixes or warranty options available for this kind of situation, I would appreciate that information as well. Looking forward to your prompt assistance so I can get this resolved quickly. Thanks!