美国采购需求：天然油、卡斯蒂利亚肥皂、护手霜、护肤品

I recently received my order, but I noticed that the dropper was missing from the package. This is quite important for the full functionality of the product, so I'm hoping to resolve this quickly. Could you please check your records and let me know what might have happened? If the dropper is still available, I would appreciate any information on how we can proceed to have it sent to me as soon as possible. Looking forward to your prompt response!