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I'm reaching out regarding a lock and key issue for one of my clients. They've unfortunately suffered a stroke and are trying to recall two out of four numbers for their combination lock. The specific model in question has a particular serial number that I can provide if needed. I'm curious if your team could assist in helping them retrieve or reset the combination, as they're quite anxious to regain access. Please let me know what steps we can take or any information you might need to help resolve this situation. Thank you for your support!