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I'm interested in exploring whether you provide customization options for your products. Specifically, I'm looking to understand the level of personalization available, including design, materials, and any unique features that can be incorporated based on our specific requirements. Additionally, it would be helpful to know the process for submitting customization requests, as well as any minimum order quantities or lead times we should be aware of. This info will help us plan better as we look to place a potential order. Thanks!