印度采购需求：男士，石英计时手表，按系列选购，选购

I'm reaching out regarding a warranty claim for a product we recently purchased. We encountered some issues that fall under the warranty coverage, and I'd like to discuss the process for addressing this. Please provide details on how we can proceed, including any specific documentation or steps required on our end. Additionally, I would appreciate it if you could share your timeline for processing such claims. Understanding how long it might take to resolve this matter will help us plan accordingly. If you need any further information about the product or the problem we're experiencing, feel free to ask. I'm looking forward to your prompt response to help us move forward.