美国采购需求：天然油、卡斯蒂利亚肥皂、护手霜、护肤品

I'm reaching out regarding an issue I've encountered with the almond oil I purchased that includes a pump. Unfortunately, the straw isn't fitting into the pump properly, which is preventing me from using the product as intended. I'm hoping you can provide some guidance on how to resolve this issue. Additionally, I would like to inquire about the ordering process for replacement parts or any available solutions to ensure the straw works seamlessly with the pump. Your assistance would be greatly appreciated, as I want to make the most out of this product. Thank you!