沙特阿拉伯采购需求：数字压力表、数字压力开关、液位传感器、液位变送器、数字温度传感器、温度传感器

We've recently purchased a few digital pressure gauges and are experiencing some challenges with the accompanying software. Despite following all setup instructions and connecting the gauges via the USB that came with them, the software doesn't recognize the devices. This has been quite frustrating, as we really need to log the data for our operations. Could you please shed some light on what might be causing this issue? It's crucial for us to get these gauges up and running smoothly. Any troubleshooting steps or insights you can provide would be greatly appreciated. Thanks for your assistance!