美国采购需求：天然油、卡斯蒂利亚肥皂、护手霜、护肤品

I recently received my 32 oz bottle, but I've encountered an issue. The box included only the top part of the pump, and I'm missing the tube that allows it to reach the product inside. This is quite disappointing as I can't use the bottle as intended. Could you please provide some insight on this matter? I'm interested in knowing if there's a way to get the missing tube or if there are any alternative solutions. Your assistance would be greatly appreciated as I'd like to resolve this issue as soon as possible. Thanks!