美国采购需求：Lostangel,lostangelvape,lostangelvapepromax,一次性vape,lostangelsphere,podsystemvape

I recently purchased a watermelon ice vape and have encountered some issues with its functionality. It appears that the device does not retain a charge effectively. Even when it's fully charged, I find that it won't hit properly unless I plug it into the charger for a short period first. This has been quite inconvenient, and I'm looking for assistance in resolving this problem. Could you please provide some guidance or troubleshooting steps to address this issue? I want to ensure I'm using the product correctly, but it seems like there might be a defect or malfunction. Any information on how to fix this or potential warranty options would be greatly appreciated. Thanks in advance for your help!