新加坡采购需求：动作捕捉、动作捕捉服、动作捕捉、智能运动手套、Vtuber、虚拟直播

I'm interested in your product, but I have a couple of questions regarding the return policy. If I find that the item doesn't work well with my model or if I struggle to use it, am I able to return it for a full refund? It's important for me to know how flexible the return process is. Understanding your policy will help me feel more confident in making a purchase. Thanks for clarifying this!