美国采购需求：天然油、卡斯蒂利亚肥皂、护手霜、护肤品

I've reached out previously but still haven't received a response regarding my order. I mistakenly received the wrong product—voted oil—when I ordered Castor oil. I returned it to Amazon and requested a reorder for the correct item, but haven't seen any updates from either of you. Could you please provide me with an update on the status of my Castor oil order? I would appreciate any assistance you can offer, as I'm eager to resolve this issue and receive the correct product. Thank you!