土耳其采购需求：磷酸铁锂电池BMS、BMS管理系统、BMS自动化系统、锂电池BMS、18650电池BMS、主动式电池均衡器

We are currently experiencing issues with our battery management systems, specifically with values being unreadable across two different software programs. This problem has persisted intermittently for the past two weeks, affecting numerous units we have in circulation. Given the variety of models we are using, we need to determine whether this is a software-related bug, a compatibility issue, or something else entirely. Could you please provide insights on common causes for this type of problem? Additionally, any troubleshooting steps or recommendations to resolve these issues would be greatly appreciated. We're keen to address this promptly to ensure our systems operate smoothly and reliably moving forward. Your expertise in this matter will be invaluable.