美国采购需求：天然油、卡斯蒂利亚肥皂、护手霜、护肤品

I've encountered an issue with the pump straw I received. It simply doesn't fit into the pump, and even if it did, it's way too short to reach the bottom of the bottle. This situation is causing a lot of inconvenience, as I can't use the product effectively. I need a replacement pump that not only fits properly with the straw but also has an adequate length to access the bottom of the container. Please send out a new pump that meets these requirements as soon as possible. Looking forward to resolving this issue quickly. Thank you!