美国采购需求：天然精油、卡斯蒂利亚皂、护手霜、护肤品

I need clarification on how your company measures the weight of your oil products. I ordered multiple bottles and found that the quantities in the Argan and Jojoba oils were notably short—over an ounce missing from each. My scale was calibrated correctly, so I know it's not an error on my end. This situation has led me to question the integrity of your labeling, especially since I chose your products for their clean EWG label. I expected high standards and accurate measurements, and now I'm feeling very frustrated. Can you explain why this has happened? This is my first purchase, and I had plans to continue buying your products for DIY projects.