美国采购需求：天然精油、卡斯蒂利亚皂、护手霜、护肤品

We recently purchased some jojoba oil from Amazon, but it arrived with the package already opened, and unfortunately, the oil itself was missing. This issue has left us quite concerned about our order and the quality of the product. We would appreciate your assistance in resolving this matter swiftly. Please let us know how we can proceed to receive the correct product. Your prompt attention to this issue would be greatly appreciated!