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I hope this message finds you well. I'm currently facing an issue with my account and need assistance with resetting my password. Unfortunately, I've forgotten it and would appreciate if you could send me the necessary code to initiate the reset process. Additionally, I would like to inquire about some product details related to my recent order as well. If you could guide me on how to proceed or provide any relevant information, it would be greatly appreciated. Thanks in advance for your help!