法国采购需求：手持式硬度计，高精度，里氏硬度计，无损检测硬度计，便携式硬度计，便携式里氏硬度计

I'm facing some issues with connecting the robe and the power supply. It seems that there might be a compatibility problem, and I would really appreciate your assistance in resolving this matter. Could you provide guidance on how to troubleshoot the connection? Any specific details or instructions would be helpful. Looking forward to your prompt response so we can get this sorted out ASAP. Thanks for your support!