美国采购需求：Lostangel,lostangelvape,lostangelvapepromax,一次性vape,lostangelsphere,podsystemvape

I'm reaching out regarding an issue with a recently purchased vape kit. According to the store, they can't replace it due to receiving a batch of faulty products, and I've been left without a working device. I initially paid $30 for it, and since it was opened, it hasn't functioned properly at all. Although the device turns on, it produces no vapor, which is incredibly frustrating. Given that the retailer isn't able to assist, I'm looking for guidance on how to resolve this situation. Is there any warranty or replacement policy offered by the manufacturer for defective products? I'd appreciate any advice or steps I can take to remedy this issue. Thank you for your help!