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I'm reaching out regarding an issue I'm facing with one of your products. It seems that my firmware has become corrupted, which is causing some significant problems in my workflow. Specifically, I'm unable to upload new project files effectively. It's frustrating because one particular project file appears to be stuck, and I can't seem to resolve this on my end. Could you please provide some guidance on how to recover from this issue? Any troubleshooting tips or steps I should take would be greatly appreciated. If there are any updates to the firmware or relevant documentation, that would be helpful as well. Thanks for your assistance!