英国采购需求：车顶帐篷，四驱车顶帐篷，越野车顶帐篷，家庭车顶帐篷，自动车顶帐篷，铝合金车顶帐篷

I'm reaching out regarding our 4-person rooftop tent. While the tent itself is in good condition, the telescopic ladder has unfortunately become quite damaged and is no longer usable. We're looking to purchase a replacement ladder to ensure we can continue using the tent safely and effectively. Could you provide details on how we can order a new ladder? Additionally, if you could share the pricing and any available options, that would be great. We appreciate your assistance and look forward to your prompt response!