美国采购需求：天然油、卡斯蒂利亚肥皂、护手霜、护肤品

I purchased some jojoba oil on Amazon and noticed that the straw, which was supposed to come with the pump, is missing from the package. I really expected to receive all the necessary components, and I'm hoping to find a solution before I consider returning the item to Amazon. Could you please assist me in resolving this issue? I'd appreciate any help you can provide, whether it's sending the missing straw or any other alternative solutions. Thank you for your prompt attention to this matter; I look forward to hearing back from you soon.