美国采购需求：天然精油、卡斯蒂利亚皂、护手霜、护肤品

I recently purchased the large rose hip oil marketed as organic, but I was quite disappointed to find that it isn't. This has caused me quite a bit of inconvenience, and as an older customer, I'm unable to handle returns myself. I kindly request an immediate refund for the incorrect item. Additionally, please provide me with a prepaid return label so I can send it back without hassle. Thank you for your understanding and prompt attention to this matter.