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I'm reaching out to get more details about a custom plush doll that's around 20cm in size. Specifically, I'd like to know about the materials used, the options available for customization (like colors and designs), and any safety certifications the product might have. Additionally, please provide your pricing information, including any minimum order quantities and potential bulk discounts. I'm also curious about the lead time for production and shipping options. Looking forward to your reply so we can discuss this further!